Shipping policy

Shipping Policy

All orders are shipped from Portugal.

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive a confirmation email with tracking details.

Delivery times

Portugal: 1 to 3 business days
European Union: 2 to 5 business days
United Kingdom and Switzerland: 3 to 7 business days
International: 5 to 10 business days

Delivery times are estimates and may vary depending on the courier and destination.

Shipping costs

Shipping costs are calculated at checkout based on destination and weight.

Customs and duties

For orders shipped outside the European Union, customers are responsible for any customs duties, taxes, or import fees required by their country.

Damaged shipments

Please inspect your order upon delivery.
If your order arrives damaged, contact us within 48 hours of delivery with clear photos so we can resolve the issue.

Lost or delayed shipments

Once an order has been shipped, we are not responsible for courier delays. However, we will assist in tracking and resolving any delivery issues.

For any shipping questions, contact
info@aquiroma.com